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Utilizing a Strategic Supplier Partnership to Help Create Culture Change
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Author: Douglas Smith & Conor Flaherty

Culture change is one of the hardest changes to implement and sustain. With turnover and understaffed maintenance positions, we’ve fought the reactive maintenance culture that rewards “patching it back together” and doesn’t reward the proactive repairs that never lead to a downtime issue or catastrophic failure. Using a partnership with a supplier, our facility has been able to launch new, predictive technologies. The results of these endeavors created a platform to drive a culture change in the organization.

Pillar 5: Work Management
Type: Presentation
Published: 2018
Category: e-Proceedings