Author: Carolina Altmann Machio
The presentation will discuss the unique case of contractor administration for maintenance work management. It is becoming more and more common for organizations to have a high rate of outsourcing in their maintenance departments. How do we select our contractors? How do we contract out maintenance work? How can we ensure the quality of the work? How do we evaluate our contractors? We will take a look at the key process of aligning the objectives of the organization with those of its contractors, and how to develop contracts and win-win situations where the executive arms of the contractors add value, performing effective, top-quality work that helps to sustain reliability, performance and availability of the plant equipment, all without forgetting document management, key to a proper analysis of faults and ongoing improvement.