Pillar/Alignment: Organization & Leadership (1 Course Hour)
In November 2018, the International Standards Organization (ISO) released a new and certifiable, knowledge management standard. The new ISO 30401:2018 Knowledge Management Standard emphasizes the importance of knowledge management as it promotes the realization of value through knowledge. This presentation introduces the new standard and its fundamental principles, explaining how knowledge fits within a company`s assets. We will explore knowledge management under the life cycle concept, divided into four principal stages: acquisition of new knowledge, use of the new knowledge, retention of existing knowledge, and discarding obsolete knowledge.